What is a best practice

The power of Best of the Cities Best, is that it focuses on the fact that Best Practice models should be applied to how we address the needs of "Family Members" in the drug epidemic.  This concept of best practices only applys to medicine is incorrect. All industries have best practice concepts to control quality, financial performance and productivity. It makes things accountable and transparent, which may be the main reason we do not find it in the addiction treatment field or behavioral health. Well, this is going to change, because now the consumer, the family, will learn how to request to see a report of best practices for the service which they are paying.  

Best Practices require outcomes reporting on areas of operations and services that have monitoring metrics.  Anyone boasting a best practice needs to be held accountable to demonstrate their outcomes, if not, then they are lying about what they actually do in their services. You see, you can not perform best practices and not measure activity, the two go together. Without one, you don't have the other. 

So we will show the family how to examine as a consumer a treatment center or behavior health groups best practice, in terms the family can use when talking with these providers. its time we hold the industry accountable from the consumer level. Bottom up in place of top down. 

Creating the First "Family~Consumer Report Card" Program

This is a work in progress and we will report the filings of your families review from each county in Ohio (all 88 counties), who has the best programs for supporting family members on their journey as a family with Substance Use Disorder. If you are a family member and have received services from an organization, you are invited to complete and submit a Family ~ Consumer REPORT CARD.


As we visit each county, a Family~Consumer Report Card format will be delivered to those groups running a best practice program for families. . We are going to gather and reviewed each program while we are in your area. A meeting inviting all counties, will be held prior to leaving your quadrant, to present our finding from your area. This will be collected by each of the four quadrants in each county of Ohio.

After all four quadrants are visited, a consolidation of program findings will be analyzed and rated for effectiveness based on an established criteria. The results will be published and the reader will find, good programs get a strong rating, poor programs or no programs will also be reported.

The information will be published and redistributed back to the counties for families to use as a reference guide in finding resources within their areas. The chruches, agenies, case manager will also find this to be a helpful referral tool.


A recommendation will be sent to the organizations that participate in the county reviews. This will be a Bi-Annual publication. Don't let your organization be passed by, contact us so we can include you to our visit schedule. Call: 440.385.7605